De fleste virksomheder har nok modtaget en kundeklage - spørgsmålet er bare, hvordan håndterer de det? 

Leon Birdi er ekspert i at håndtere kundeklager, og vil derfor give tips og tricks til at håndtere dem, på den bedst mulige måde. 

Lyt med i episode #64, og bliv klogere på, hvordan I kan håndtere kundeklager på en god måde. 

Vært: Cecilie Ameland Bligaard

Kontakt TI Pod på mail: kurser@teknologisk.dk eller læs mere på teknologisk.dk/podcast

#64 Hvordan håndterer man kundeklager?

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TI Pod er en podcast fra Teknologisk Institut Uddannelse, der løbende giver ny, faglig inspiration til dit arbejdsliv. 
Vi sætter fokus på forskellige temaer inden for den brede vifte af områder, som du finder på Teknologisk Institut – bl.a. personlig udvikling, ledelse, projektledelse og it. 
Gennem interviews med faglige eksperter får du gode råd, tips og tricks, der kan hjælpe dig i dit arbejde.

#64 Hvordan håndterer man kundeklager?

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