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MasterControl - Quality & Compliance Management PodCast

Navigating Constant Change With Flexible Quality Systems


Since the COVID-19 pandemic started over a year ago, businesses have learned that constant change is the new normal. There will always be outside forces that companies need to adapt to, many of which are unforeseen, and there’s a continual need for resilience. One of the things that MasterControl customers have noticed is how going digital and using our solutions helps them when these issues arise. They can communicate more effectively, keep their operations going, and maintain quality with minimal interruption.

We’ve already moved our customers from paper to digital — now we’re focused on data intelligence. Data intelligence is all about using artificial intelligence (AI) and machine learning (ML) to make data-driven decisions. Or, in some cases, simply enabling the applications to make those decisions without human involvement. This level of connectivity brings quality into every part of your organization, giving you a true culture of quality.

Key takeaways from this session include:

  • How common quality pains are solved by digitizing.
  • How a connected platform allows improved agility/resilience.
  • The benefits of connecting quality data and using it to drive decision-making.
  • How a culture of quality driven by connected data and metrics can help your business thrive.