Are you or your team clocking long hours at work? Or often twiddling your thumbs? Turns out Goldilocks was right: the balance needs to be just right. In this episode, Professor Andrew Neal discusses how bosses effectively (and ineffectively) manage workloads and what the risks are when they get it wrong.
Useful Links
- A new approach to mental workload measurement in air traffic control Hartel, C. E., Neal, A., Halford, G. S. and Hartel, G. F.
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