Do not search for the secret sauce of Dynamics 365 Business Central (Robert Jolliffe)

This week, I had the chance to interview Robert Jolliffe, CEO and President of Sabre Limited from Canada. He has been an ERP consultant in the manufacturing space for over 25 years, starting immediately after graduating University of Toronto Engineering. His two uncles and his father owned and operated manufacturing businesses, and hence manufacturing is in his blood. In our conversation, Robert not only explained the phrase "secret sauce" to me, but also made it very obvious, why manufacturers would do wrong if they try to search for the secret sauce of a product such as Microsoft Dynamics 365 Business Central. However, we did not end up with searching for the secret sauce ... we also looked ahead into industrial revolution number 4 and the return of cottage industries.