Customer Expectations & Holiday Shipping Delays

The COVID-19 pandemic has placed a strain on the shipping demand for UPS, FedEx, and the USPS. During this episode, we discuss shipping deadlines for the 2020 holiday season and how to manage customer expectations.

DELIVERY SERVICE DEADLINES

UPS

• Dec. 15 – UPS Ground
• Dec. 21 – UPS 3 Day Select
• Dec. 22 – UPS 2nd Day Air
• Dec. 23 – UPS Next Day Air

FedEx

• Dec. 15: FedEx Ground and Home Delivery
• Dec. 21: FedEx Express Saver
• Dec. 22: FedEx 2Day
• Dec. 23: FedEx Standard and Priority Overnight
• Complete list of FedEx Shipment Options
• FedEx Regional Delays

U.S. Postal Service

• Dec. 15: USPS Retail Ground
• Dec. 18: First-Class Mail
• Dec. 19: Priority Mail
• Dec. 23: Priority Mail Express