FOSSE Inventor on Hotel Tech's New Nucleus
In this episode we chat with Dave Berkus, a true one of the most prolific angel investors of all time. Dave is the creator of FOSSE - the property management system that Marriott used for nearly 4 decades. He is one of the most storied entrepreneurs in hotel technology and has invested in countless travel technology startups.
In the interview we cover topics such as:
- How Dave landed the deal with Marriott to license his software
- Why Marriott used FOSSE PMS for almost 4 decades
- Why hotels in the future may not even need a property management system
- The increasing importance of CRM, Business Intelligence and CRS
- Why hotel general managers need to sharpen up on new skills or be replaced by robots
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