The healthcare industry is at the center of the pandemic with unique employee experience challenges and an evolving future of work

In this episode of the Human Experience at Work podcast, Nelly had a discussion with Haithem Al-Balawi, Chief Human Resources Officer at Johns Hopkins Aramco Healthcare about the major role of healthcare providers in this pandemic and how employee experience is crucial to delivering a great patient experience during this crisis. The healthcare industry had to undergo a lot of change and major challenges and Haithem highlights the role of HR and technology in leading those changes.