Credit Card Terminals: “Screaming children… beating the terminal with bats.”
0:00 - Intro
1:00 - Street Interviews
2:30 - Why do we have to sign? https://twitter.com/marblefaun/status/920115293556477952
7:20 - Why aren't mobile payments sweet? https://twitter.com/jarlivingston/status/920298670444220417
11:30 - Standardization why are there so many payment terminals and how are companies like square and paypal able to make better terminal experiences https://twitter.com/justins_os/status/920118532762951680
18:15 - What’s the cost to update these POS systems?
20:15 - Touchscreen vs physical buttons, which is better?
21:55 - Titular Line
24:10 - Consistency of user experience, why so varied?
25:50 - Can user account profile be actually worth something?
27:50 - Why do we still use paper receipts?
29:35 - User Experience principles Edward Rolf Tufte
32:20 - What can we learn from the way other countries handle payments? https://www.nytimes.com/2017/07/16/business/china-cash-smartphone-payments.html
34:20 - Our suggestions on what we would like to see different in the next few years
And soon… Aaron