In this podcast, I will talk all about AI chatbots and how these can transform customer service and how you can incorporate one into your business.
What Are AI-Powered Chatbots?
Let’s begin with the basics! Chatbots are the computer programs that imitate the human style of conversation. But, did you know there is a difference between regular chatbots and the AI chatbots?
Yes, there are many types of chatbots out there and it seems confusing for many to choose the right one. Here, I am favoring AI-powered chatbots simply because they appear so natural.
There is a fluid level of understanding in Artificial Intelligence and bots, which makes the combination super powerful and result-driven. Unlike the rule-based chatbots that stick to the script, AI-powered bots are trained to operate on their own. These run on Natural Language Processing that is a blend of a human annotation of data and AI technology.
AI chatbots are smarter than you can imagine!
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