Go to podcast
by cxLoyalty
The cxLoyalty Podcast

Episode 4: Behavioral Economics: How to boost conversion and retention in online retail


In this episode, Ben Stirling and James Suter discuss the impact of adopting behavioral economics in eCommerce to grow your business.

We look into:

What is behavioral economics?

The increase in online  shopping and what this means for retailers

The different conversion and retention insights currently adopted by the top 50 UK retailers

How consumer confidence has changed during COVID, and what you need to implement/adopt to stay in the game

Download the Digital Choice report discussed in the podcast: https://ww2.webloyalty.co.uk/digital-choice-report


Ben Stirling, Managing Director at Webloyalty

James Suter, Divisional Director at London Economics


Episode 4

Season 1

by cxLoyalty