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Think Fast, Talk Smart: Communication Techniques

68. Directive vs. Dialogue: Communicating Better as a Leader

As the dean of Stanford Graduate School of Business, Dean Jon Levin knows the importance of crafting the right message and sharing it in the right way. But, as he says, one of the biggest challenges for any leader is to know what to communicate, and how. 

How do leaders strike the balance between being clear and directive, and as Levin says, “leaving space for people to form their own opinions, to discuss ideas, to debate”? He joins host and lecturer of strategic communications Matt Abrahams to discuss on this episode of Think Fast, Talk Smart.

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Think Fast, Talk Smart: Communication Techniques
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