Does loyalty pay or is it just a bizarre concept we have allowed businesses to convince us might exist while they take advantage?
As banks and building societies hint at better rates for those who have stuck by them and insurers find themselves forced at regulatory gunpoint to at least not sting existing customers, this week’s podcast looks at the loyalty reward and penalty.
At what point does the corporate idea of loyalty rewards meet the reality of whether it’s worth sticking with the same provider?
Georgie Frost, Lee Boyce and Simon Lambert discuss loyalty, its rewards and its drawbacks on this week’s podcast.
Plus, Britcoin, a new idea for the Bank of Mum and Dad and beach huts… are they a cheap property goldmine?