91. The Transformative Potential of Automation on Financial Services
Building the Future Operating Model for Financial Services
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In this episode, we discuss the findings from our global financial services survey and what it means for the industry.
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Here’s what we talked with Jovana and Ian about:
* The emerging role of intelligent automation within financial services
* Changing the banking culture to access the transformative potential of automation
* Taking an enterprise-wide approach to execution
* New skills for a new sector
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