93. Automation Is Not the End Game of RPA

Unlocking the Value of a Digital Labor Source

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All too often, emerging technology fails to transform an organization because it is not fully understood and/or fully applied. This definitely applies to Robotic Process Automation, as many companies miss the overall value proposition of a digital workforce. On this podcast, Brad Hairston talks with Gary Smith, a sales strategy leader and longtime RPA practitioner at Blue Prism, who sheds light on the core misperception about RPA and how we can correct it.

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Here’s what we talked with Gary about: 

* The biggest myth about RPA and why it’s so problematic

* The shortcomings of human labor that digital labor can mitigate

* What is keeping most companies from viewing the digital workforce as an alternative labor source

* How the pandemic changed perceptions about RPA

* Major challenges/crises companies are facing where digital labor could make a difference

* How to fully debunk the myth that RPA is all about automation

* Examples of companies committed to transforming the division of labor within their organizations

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