01: Chatbots and Social Identities Part 1

“We take a much more social centered approach. We think about how we can inject automation in conversation between two people that feels interesting and relevant.“ - Esther Crawford

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Today we’re discussing the current developments with AI technology, and where this will lead us in the future. Joining us are 4 guests who are heavily invested, and extremely well rehearsed in the world of AI:

• Momin Mirza: Verizon corporate strategy group based in Palo Alto, focused on trending topics, particularly AI and commerce

• Esther Crawford: CEO and Co-Founder of Olabot. Their goal is to make it fun and simple for everyone to have a personal bot

• Raj Ramaswamy: CEO and Cofounder of ShopInSync, whose goal is to enable brands and retailers in the commerce space to build deep contextual bots that help get their conversions up and drive more revenue for them

• Mounir Shita: Founder and CEO of Kimera, where they plan to build the first AI that comprehends what it’s learning and to use that to automate any type of connected device and network

“It’s an important area to examine: social behavior. They use a lot of time with their digital identity, how does it exude itself?” - Raj Ramaswamy

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Highlights

• Esther: The way I see the next era of social identity is having more intelligence behind the identity attached to you
• Social properties are very static: I choose who I’m connected with, what I share, what others see, etc
• From a technological perspective, we can preserve someone's thoughts, memories and experiences via the internet
• The goal is to work toward more and more autonomy of devices, where we operate them less and less
• We may need a digital surrogate in the future, to represent you online and hold the same identities, ideals and morals as you
• Question: How do we replicate more and more of the experiences that feel near human, creating a user experience that feels less and less like interacting with a bot?
• To achieve a human-like experience, developers are starting to work on tailoring these personal bots to have those personality traits that mimic very human-like interactions

“The ultimate vision for people who work in AI is general intelligence. As if they can become the “perfect” personal assistant for you.”

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Resources

http://www.shopinsync.com/

http://olabot.com/