Innovation and Best Practice in Performance Measurement and Transport Outcomes

‘What gets measured gets managed’ (Drucker, 1954). Performance metrics, indicators and benchmarks describe how our road assets (and transport systems) are functioning and operating within the context of the road users’ (and societal) expectations. This enables agencies and authorities to manage investment and resources to address the areas of greatest need.

Austroads first developed National Performance Indicators (NPIs) in 1993 to promote consistency in reporting of road performance across state transport agencies. Over time, however, the uptake of NPIs has diminished due to a misalignment with state agencies’ own performance reporting needs, concurrently with the advent of new datasets and the increased value that these datasets provide.

This webinar, presented by Simon Latham, Scott Benjamin and Robert Kane, explores the current performance reporting practices used nationally and internationally including the type and application of urban road network performance indicators and metrics. The webinar highlights challenges and opportunities related to existing performance indicators and reporting and discusses the recommendations which look to support consistent and commonly agreed performance indicators (revised NPIs) for urban road-based transport performance measurement.