Warum ist eigentlich aktives Zuhören für Unternehmen so wichtig? Auf welchen Ebenen spielt sich das ab? Wie kann man vorgehen?▿  

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#12 Aktives Zuhören im CX Management. Ein CX Snack mit Peter Pirner

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CX-Talks® ist der erfolgreichste deutschsprachige Edutainment Podcast, der sich speziell mit dem Top Thema Customer Experience Management beschäftigt. 

Es geht um Insights - von und über Kunden, Technologie und CX Trends. Dazu Berichte von CX Managern aus der Praxis. 

Alle 14 Tage teilen Experten aus der DACH CX-Community ihr Wissen mit Peter Pirner.

Ein Customer Experience Podcast, der Spaß macht und breit informiert. Gemacht für alle CX Interessierten: CX Manager, Mitarbeiter im Marketing, Customer Service und Vertrieb sowie Studierende. 

www.cx-talks.com

#12 Aktives Zuhören im CX Management. Ein CX Snack mit Peter Pirner

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