In this hybrid era of work, real estate is key to talent engagement and retention. Workplace experience means making sure employees feel heard, productive and connected to company culture. In this episode of The Team Around the Table, Bryan Jacobs, President, Growth & Strategy, Global Occupier Services, talks with Chief Experience Officer Suzanne Mehta. Together, they explore the parallels between consumer brand loyalty and employee affection towards their employers. It’s a conversation about operationalizing workplace experience in the age of hybrid work, where employees—and their well-being—are at the center of it all.

Sal Companieh, Chief Digital & Information Officer, talks to Richard Middleton, President, International Client Delivery (Global Occupier Services), about technology, data, and people— highlighting the pivotal role that data and technology play in shaping corporate real estate operations and organizational strategy.

In this episode, we are talking about space management and workplace optimization. Kay Barrett, Global Head of Space Management, Planning, and Occupancy, and Laura Bailey, Global Director of Spatial Analytics, talk about the combination of design and data to reshape the way businesses utilize their offices. Don’t miss this engaging conversation, where Kay and Laura share strategies for navigating the complexities of the modern workspace.

In this episode of The Team Around the Table, we uncover the importance of aligning corporate real estate to overall business strategy—and why it’s at the top of the C-suite agenda. Cushman & Wakefield’s Global Head of Integrated Portfolio Management (IPM), Richard Middleton, leads this conversation with Michele Barkinge, Senior Managing Director, Global Portfolio Insights & Analytics, and Dimitris Vlachopoulos, International Partner, Head of Portfolio & Location Strategy. Find out how proactivity and robust decision-making are at the heart of successful integrated portfolio management.

In today’s complex business environment, establishing trustful and transparent relationships between buyers and suppliers has become crucial for strategic success. Join Kate Vitasek, a renowned authority in collaborative business relationships, and Bryan Jacobs, President, Growth & Strategy, Global Occupier Services (GOS), Cushman & Wakefield, as they explore the power of “vested outsourcing” – a methodology that fosters win-win scenarios in contractual agreements, enabling buyers and suppliers to achieve strategic outcomes together through shared values and goals.

In this episode, we continue our conversation about the power of partnership—this time, with one of our own most enduring relationships: our 25-year partnership with H&R Block. Cushman & Wakefield’s Shannon Koenigsdorf, Executive Managing Director, Account Management, Global Occupier Services (GOS), is back, and she joins H&R Block’s Shawn Moore, to share their journey through the complexities of managing the 6,600 corporate locations within H&R Block’s vast real estate portfolio. Shannon and Shawn explore how H&R Block navigates the unique challenges posed by their seasonal business model. This episode is a deep dive into the power of partnership, strategic thinking, and the importance of agility and flexibility in the ever-changing landscape of CRE.

Commercial real estate transitions can be challenging and intimidating. Smooth transitions, however, are possible with strategic planning, transparency, and true partnership. Join Sarah Wiseman, Executive Managing Director, Commercial Strategy, Global Occupier Services (GOS) and Brandy Avery, Platform Operations & Strategy Leader, GOS, in this episode where they explore the critical role of change management and the importance of client engagement. They also share the challenges of data management and the art of balancing risk and expectation. We learn big and small ideas about transforming the intimidating task of CRE portfolio transition into making change a positive and value-driven journey.

What does excellence look like in the relationship between occupiers and their corporate real estate (CRE) outsource providers? Join us as we kick off our first episode of The Team Around the Table, where we dive deep into the composition of a successful CRE team, and the impact it has on the client relationship and in driving value. Cushman & Wakefield’s Pedro Vasquez, President, Client Delivery, Global Occupier Services (GOS), Jamie Ergle, Executive Managing Director, Account Management, GOS, and Shannon Koenigsdorf, Executive Managing Director, Account Management, GOS, define “destination accounts,” talk about keys to success, and uncover the values and capabilities essential for your next CRE team.

Embracing a 4-day work week is a strategic move for enhancing business operations through increased efficiency rather than extended hours. This approach emphasizes prioritizing the well-being of organizations' most vital business asset – their employees. 4 Day Week Global champion the 100-80-100™ framework, advocating for full pay for 80% of the time while ensuring 100% productivity in return. Join host Michael Creamer, Despina Katsikakis, Executive Partner & Global Head, Total Workplace at Cushman & Wakefield, and Charlotte Lockhart and Andrew Barnes, co-founders of 4 Day Week Global, to understand how the discourse surrounding work should transition from time to outcomes in terms of productivity.

Join Michael Creamer and Hanna Afolabi, MRICS, founder of BWRE (Black Women in Real Estate) and Joelle Allotey, Associate Director at Cushman & Wakefield, as they explore the unique challenges of black women navigating the real estate landscape. They talk about creating spaces for people to connect, empower one another and grow their reach and influence through a combined voice. BWRE has been established with the purpose of building a network that can serve as a supportive community within the industry. Their next event entitled ‘Phenomenal Women Panel’ is on 18th of October.

Join host Michael Creamer and Stephen Day, Chief Procurement Officer at Kantar, a leading marketing data and analytics company, to explore the intricate connections between technology, procurement strategies, and property management. They share their insights, experiences, and predictions with a special focus on how AI (Artificial Intelligence) is reshaping the landscape of procurement within the real estate industry. Stephen Day is an accomplished international executive, with expertise in operations management, specializing in supply chain, purchasing, multi country transformation and change.

The rise of remote work and hybrid teams has brought new opportunities and challenges for managers everywhere. To unlock potential in today’s workplace, managers should view the office as an essential tool within their management toolkit, facilitating collaboration, innovation, and alignment among team members. Join host Michael Creamer and Bella Vuillermoz, Strategic Advisor and Non-Executive Director as they discover the importance of equipping managers with the knowledge and skills required to lead hybrid teams effectively. Bella is an experienced senior leader with 25 years’ experience in strategy, communications, D&I, commercial and operational areas, having worked at two FTSE100 companies. They discuss: [3:49] - Ways to improve the performance of already successful real estate teams [7:17] - How to define the purpose of a team [11:14] - The role of culture for real estate executives and teams [14:31] - Reverting to pre-pandemic office practices out of convenience [20:24] - Laying down the rules [24:12] - Reasons for the office

In today's evolving work landscape, the social value of real estate takes centre stage as we explore the compelling reasons behind the resurgence of interest in office spaces. Amid the era of technology, individuals seek the tangible connections and shared experiences that the physical office environment can offer. Join Michael Creamer, Despina Katsikakis, Executive Partner, Global Head of Total Workplace at Cushman & Wakefield and current President of the British Council for Offices, and Rob Harris, Principal at Ramidus Consulting as they delve into the deeper connections, collaborative opportunities, and sense of belonging that draw people back to the office, shaping the future of work and community engagement.

Join Michael Creamer and Chris Kane, Co-founder of Everythingomni, as they discuss how the commercial real estate industry can address current challenges that impact businesses financially and employee satisfaction, and how to turn them into opportunities. The latest edition of Chris’s book, published after the recording of this podcast, offers a flexible framework that enables leaders to harmonize their approach to managing workspaces with the requirements of their business and employees. Get a copy of ‘Where is My Office? Reimagining the Workplace for the 21st Century’ here.

In this episode, Michael Creamer is joined by Brian Elliott, advisor, author, co-founder of Future Forum, and Bryan Berthold, Global Lead, Workplace Experience at Cushman & Wakefield. They discuss how today’s employees want choice in when and where they work, and delve into the power of flexible work arrangements and how they can unlock the true potential of the workforce. Brian Elliott is co-author of the book ‘How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives’. The book presents a detailed plan for harnessing the power of flexible work, and provides a roadmap for establishing the essential principles and guidelines that empower agile and high-performing teams.

Join Michael Creamer in this insightful episode as he sits down with Bill Knightly, Chief Executive of Global Occupier Services (GOS), to delve into the findings of our annual survey conducted in collaboration with CoreNet Global: "What Occupiers Want." Discover what truly matters to occupiers, ranging from sustainability and recruiting talent to post-pandemic portfolio transformations. With over 180 CRE leaders participating globally, the survey represents the collective perspectives of approximately 9.6 million employees and 741 million square feet of floor area. To gain a comprehensive understanding, download the full report: https://www.cushmanwakefield.com/en/insights/what-occupiers-want

In this episode, Michael Creamer is joined by Nicola Gillen, Richard Pickering, Sophie Schuller and Zoe Humphries, lead authors of our new book ‘Reworking the Workplace’ published by Royal Institute of British Architects (RIBA). The book explores the future of work, workplace, and the city in the face of global disruptors. It provides data, concepts and frameworks, historic analysis, and 50+ cutting edge case studies, across three thematic areas of People, Purpose, and Place. ‘Reworking the Workplace’ is available 1 June 2023 from the RIBA Bookstore and on Amazon.

In the second episode of the ‘BCO Forces of Change’ podcast, host Michael Creamer speaks with Chris Kane, Co-founder of Everythingomni, leader of the Business workstream, and Hannah Davis, Director at Faithful+Gould, leader of the ESG workstream. They discuss how the connection between people and place has been redefined and how integrating ESG principles into workplace strategies can contribute to long-term success in 2023 and beyond. The British Council for Offices (BCO) 2023 conference in Dublin will concentrate on the active involvement of commercial real estate in catalyzing technological, social, economic, and environmental shifts. The BCO’s Research Committee has appointed four subject matter experts who will investigate these areas and reflect upon the impact these forces of change will have on the real estate industry and specifically, the office sector. The British Council for Offices was established in 1990 and is the primary forum that researches, develops and communicates best practice in all aspects of offices to shape the workplace of the future. You can listen to the first episode about The Economy & Technology here and here.

The British Council for Offices' (BCO) 2023 conference in Dublin will focus on the need for commercial real estate to become an active agent of technological, social, economic, and environmental change. The BCO’s Research Committee has identified four subject matter experts who will take a strategic look at each of these areas and reflect upon the impact these forces of change will have on real estate and the office sector. Listen in as host Michael Creamer, Nigel Miller, leader of the Technology workstream, and Nick Axford, leader of the Economy workstream discuss the future economic role of cities and how technology can support change, while highlighting the need for real estate to demonstrate its social relevance. The British Council for Offices was established in 1990 and is the primary forum that researches, develops and communicates best practice in all aspects of offices to shape the workplace of the future.

In this podcast, you'll hear from Gerda Stelpstra, an anthropologist and self-described "nonconformist" of the corporate real estate sector. As a strategist at Cushman & Wakefield, she utilizes anthropological principles to guide organizations in their workplace development, placing human interaction, connection, and behavior at the forefront of strategic decisions. We connect with Gerda at Helix, a flagship workplace and living lab for fostering social connection, where Cushman & Wakefield continually iterates and defines best practices. Join Michael Creamer and Gerda Stelpstra at Helix in Utrecht, Netherlands as they discuss the importance of replacing guesswork with data and predictive analytics. Learn about their experiments with organizational network analysis, using smart building technology, and how a "brokerage highway" regulates stress in the workplace.