Providers: Thomas Jefferson University Hospital meeting the challenge of healthcare emergencies with innovation

Maintaining a healthy healthcare workforce is of paramount importance, both for the sake of clinician wellbeing and for safe patient care. To help address this challenge, the Emergency Self Report app enables employees to report illnesses and readiness to return and initiate workflows to help managers respond. Thomas Jefferson University Hospital augmented this functionality to enable doctors, nurses, and other staff to track and report their temperature, so the organization can better plan for potential staff shortages due to illness.  

In this podcast, ServiceNow solution consultants, Christopher Killion and Jeff Currier, and Neil Gomes from Thomas Jefferson University will discuss:  

• Key challenges the hospital faced while trying to monitor staff health during COVID-19 
• How they rapidly developed and deployed a self-report solution  
• The impact this approach had on staff health and hospital operations 

To learn more, read this white paper to discover just a few of the ways IT has rapidly transformed to meet the challenges and pressures this global pandemic is placing on patients, clinicians, IT, and security. 

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