3.4. Customer Journey Done Better with Eric Melchor from OptiMonk

In this episode of Operation: Automation, we're joined by Eric Melchor - the Partnerships & Personalization Ambassador from OptiMonk to talk about all the ins and outs of building a successful customer journey. From personalization to retention, we cover everything you need to know to be able to connect with your users on a brand new level.

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Learn more about Ecommerce Revolution

Or read about the best practices for building a solid email list to optimize your customer journey

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