Darren Cox is the school Principal for St Philips Christian school based in Cessnock, New South Wales In his LinkedIn profile, Darren refers to himself as a motivational speaker, educational influencer, and a strategic change manager! He was also in the top 5 for Principal of the year in 2019 Apart from his extensive experience in education, Darren has extensive experience in podcasting, video shoots and is regularly requested to speak on stage with a range of educational and other organisations. When you meet and connect with Darren, you’ll understand why Facilitating a podcast with Darren was an absolute pleasure. He made my job very easy Darren had started to prepare his school for ‘flexible education’ quite some time before the recent COVID incident. So, during the recent lockdown his school was more than prepared, and his staff and students thrived in their own individual virtual environments. Right now, Darren is preparing the school for the future. This looks like a blended system of classroom/synchronous virtual/asynchronous training to allow for the best education opportunity. The schools’ students and their futures In the podcast we covered: Leadership – leading the teaching-learning Well-being Communication If you want more information about Darren’s blended education process feel free to reach out to him on LinkedIn.

I had recently Stephanie Bowman and Reta Clyde as guests on one of the most impactful [and timely!] podcasts in the series to date! HCA Healthcare [www.hcahealtcare.com] was founded in the USA in 1968. They have 280,000 staff with hospital facilities in 20 states. The organisation is committed to the care and improvement of human life. Stephanie Bowman is the Director of Organisational Development, and Reta Clyde is the National Group Senior Leadership Training Specialist. HCA Healthcare have been a VitalSmarts customer for more than 10 years. With 9500 Charge Nurses alone, the task of training and developing the organisation is massive! HCA invest well in the people. A big part of Stephanie’s and Reta’s roles is to use Crucial Conversations training to give the people a framework and a vernacular - to help humanise people as well as conversations! Their ongoing work in developing people at all levels within the organisation continues to pay real dividends. They witness their teams across the organisation having real confidence in their leaders, and more importantly also in their senior executives. In the current crisis, their leaders are all seen moreso than ever to be doing the right thing! Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the VitalSmarts healthcare research The Silent Treatment. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

Kate Selway is the People and Capability Director for Jade Software, based in Christchurch in South Island of New Zealand. Kate has a passion and obvious empathy for people that has been shaped by background in psychology. She has had a successful career in HR (a term she greatly detests), enjoyed various People & Culture (much better than HR) roles, and is relishing her time at Jade Software. Kate has been delivering Crucial Conversations to the organisation over the past 18 months. Their leadership development framework uses 'The Rocket Model', based upon the work from Gordon Curphy and Robert Hogan. Kate's work in driving culture has created a significant shift to much more openness and engagement. Combining the power of People, Data and Software to create unique customer experiences, Jade Software delivers business-critical software for a range of industries including banking, insurance, agriculture, retail, aviation security and more. In our experience through VitalSmarts in working with the largest IT companies across the globe, such as Microsoft, Facebook, Google, etc, we already know what Kate experiences every day in driving culture - Software engineers and developers range of finely tuned skill, not so much including communication skills and creating psychological safety! In the podcast Kate’s passion around their leadership development was obvious. She continues to drive a strong focus around redefining the organisation’s values as well is the implementation of soft skills Inside this episode you’ll learn: About the power of investing in people How and why leaders should lead in IT The value of teaching people to ‘dare to be different’ Why psychological safety is integral How and why to hold people accountable to the values Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the work of Gordon Curphy and Robert Hogan – ‘The Rocket Model’ If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

Dr Shaun Ridley is the Deputy Chief Executive Officer for the Australian Institute of Management WA Shaun has been an integral part of AIM WA for 35 years. As a result, he is one of experienced leaders in WA in organisational professional development as well as adult learning. Vitalsmarts ANZ partner with AIM WA as part of our training delivery platform across Australia and New Zealand. Working with Shaun and his team for us is an absolute pleasure! Of all of the AIM organisations around Australia, AIM WA is by far the most experienced and successful, thanks to Shaun and his team In the podcast Shaun shared openly about his experience in partnering with organisations in developing and nurturing their internal leadership capability. He explains that whilst learning and development frameworks contain a range of facets to help grow and maintain performance, attending to the small things makes a really big difference in developing and engaging leaders! Inside this episode you’ll learn: Why small things really do matter – and surely gives a great example! How to develop leadership capability About developing your people others into the best leaders that they can be Why psychological safety is integral How to use new age skills with the modern worker Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the work of Barry Posner – The Leadership Challenge. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

It is always a pleasure to connect with Justin Hale Justin is a Master Trainer and Training Designer with VitalSmarts LLC based in Utah He is a very dynamic and upbeat speaker and host of One Productive Minute at VitalSmarts. Justin’s work in promoting the power of productivity on Linkedin is nothing short of highly engaging and very professional. This podcast is all about the power of productivity to achieve one thing – to look back at the end of a week and know that you achieved way more than you set out to! It is all about how to be ‘productive on Purpose’! Whilst the aim of using Crucial Conversations skills is to get better results faster, Justin also promotes [and practices] – how to begin your day, how to handle emails one time, and most importantly how to do/decide /take action! Inside this episode you’ll learn: Why to NOT be engaged with lots of things How to use active memory About capturing ideas – but not in your mind The skill of compartmentalising About the power of implementing do, decide, renegotiate Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the work of Roy Baumeister – Consider it Done. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I connected with Kingsley Weber from Imdex Limited. IMDEX develop cloud-connected devices and drilling optimisation products to improve the process of identifying and extracting mineral resources for drilling contractors and resource companies globally. All our current mining clients across the world use Imdex services Kingsley is the global HR Director for Imdex. He is always very upbeat and passionate about driving culture. He is the most highly travelled person that I have ever worked alongside! We connect anywhere from Europe, to Africa, Dubai and also Central America. Occasionally Australia! This podcast is all about the value of establishing leadership behaviours and how this connects with and helps drives high performance results. Imdex use Crucial Conversations alongside business acumen training and a range of other PD to help equip their leaders to deal with the demands of competing in their marketplace Inside this episode you’ll learn: What do I do as a leader to engage with my teams The value of congruence About the need to clarify a compelling vision Why values need to be aligned with leadership behaviours Value of building respect and setting clear expectations Thanks for joining us and we hope you enjoy learning about why setting and clarifying leadership behaviours leads directly to high performance and significantly better results. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of the work of Steve Glowinkowski ‘Its Behaviour, Stupid’ If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I had a high energy and very engaging chat with Scott Robley from VitalSmarts USA. Scott is a speaker, Trainer, Coach, and Client Solutions Engineer at VitalSmarts. We met with Scott at the recent VitalSmarts global conference where he presented the 40/20/40 model for high impact learning, based upon model developed by Robert O. Brinkerhoff This podcast is all about how to maximise your training ROI and ROE by preparing well, high engagement delivery, followed by implementation. The skills are based on more than 30 years of research, strongly evidence-based and well-grounded in the fundamentals of human behaviour – and completely counterintuitive! Whilst the two day Crucial Conversations training is very comprehensive, there is much more to be done to embed the skills and create a common language around performance and accountability Inside this episode you’ll learn: To always start with ‘Why’ The value of sponsorship and senior executive engagement To maximise training always have their ‘EAR’ How to ‘share the music’ and create ‘opportunities to dance’ Why high impact learning creates high performance cultures Thanks for joining us and we hope you enjoy learning how to significantly improve your training delivery through a formalised embedding system. How to create and sustain a common language around performance and accountability. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of the Robert Brinkerhoff model If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I had a very engaging conversation with Anna Ranaldo. Anna is a Brene Brown Thought leader as well is a certified ‘Dare to Lead’ facilitator. She is currently working extensively with corporations, organisations, education etc across Australia and New Zealand. Anna has an extensive organisational development/HR background across global organisations like Santos, PWC and Shell. Her specialty is helping organisations to navigate change. Anna is also a certified Crucial Conversations trainer I loved how Anna weaves in her extensive Crucial Conversations experience around her work in helping leaders to create psychological safety. She referred to trust as the bedrock of true vulnerability Anna’s work around ‘Dare to Lead’ is currently helping leaders in all industries to not only ‘show up’ as the leaders they should be, but also how to really ‘lean in when situations get tough when they need to be powerful, not powerless’ Inside this episode you’ll learn about: Vulnerability and why is it an accurate measure of change why ‘clear is kind ‘and what that looks like Enabling high-quality trust How creating safety is pivotal to vulnerability Why leaders need to remove their ‘armour’ and ‘lean in’ to tough situations To find out more about how VitalSmarts can help you create a culture of speaking up visit vitalsmarts.com.au and click ‘I need help now’. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I connected with my good friend Caroline White today in a really enjoyable and engaging podcast. Caroline spoke passionately about her extensive 20+ year experience across a range of industries, and explained about the systematic process that she used to equip leaders in creating a high-performance culture and environment: Getting the environment to create and support leaders Creating leadership Capability The Essential leadership skill sets and behaviours Caroline has worked across a range of industries including hospitality [Marriott Hotel Group], banking and finance and education. She is passionate about leadership and capability and is also a very experienced Crucial Conversations trainer. Caroline has been personally involved in helping organisations across Australia to create sustainable cultures of high-performance Inside this episode you’ll learn Why getting the environment right is the foundation to creating culture and capability Why leaders need confidence through building competence The essential skill sets required to equip leaders for success The impact of informal check ins and why they can be so powerful The essential Crucial Conversations required by ALL leaders Thanks for joining us and we hope you enjoy learning how to build your own leadership culture and equip your leaders the success. If you enjoyed please leave us a review on iTunes. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I had great discussion with Terry Terranova who is the Head of Leadership and Capability at Newcrest Mining Company. Newcrest is one of the world’s largest gold mining companies, with mining sites in Australia, Papua New Guinea, Indonesia and also Africa. Since 2015, Newcrest have been building upon their ‘cultural’ safety program with one primary objective in mind - Everybody going home safe and healthy every day With all the improvements in safe work practices over the last 30 years, accidents occur not so much because of a lack of awareness and training, but still primarily because of a culture of silence! Inside this episode you’ll learn The 3 pillars of the NewSafe safety strategy Why all the current safety initiatives were now effective The power of developing stories and themes The process of creating leaders, mentors and coaches Why NewSafe is much more than a cultural initiative Thanks for joining us and we hope you enjoy learning about Newcrest and their NewSafe program. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of ‘Silent Danger’ research. If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates.

A great chat today with author, speaker and Vitalsmarts leader David Maxfield. David has been conducting social science research for more than 30 years, focusing on human behaviour and what shapes the written and unwritten rules around what employees do every day We talked about the research document “Why You Can’t Kill a Bad Habit With a Magic Bullet”, and behaviour change and why it is so difficult – in fact it seems nearly impossible to change behaviour, not only at a personal level but more so at an organisational level. David shared his expertise around the research and why behaviour change seems impossible and what the process is around undertaking a comprehensive solution to long-term and sustainable behavioural change Inside this episode you’ll learn What is the willpower trap Why you need to educate your eyes! Understand how behaviour change is a maths problem What is the 6-source framework for sustainable change What long-term behaviour change looks like Thanks for joining us and we hope you enjoy learning about sustainable behaviour change in the work we do globally. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of ‘Why You Can’t Kill a Bad Habit With a Magic Bullet’ research. If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates.

This podcast is all about how to take two days of learning and transform it into 12 months of ‘speak up’ skills being utilised by your leaders, managers and their teams every day within your organisation Carolyn Hawe is the learning and Development Adviser from Wellington City Council. Carolyn and her team have recently incorporated a comprehensive skill embedding process into their current LMS. The skills are based on more than 30 years of research, strongly evidence-based and well grounded in the fundamentals of human behaviour – and completely counterintuitive! Whilst the two days training is very comprehensive, there is much more to be done to embed the skills and create a common language around performance and accountability Inside this episode you’ll learn Why WCC identified a problem with their current Crucial Conversations training rollout Their triangular method for better understanding the problem The tools they used to create a nine module drip feed system Why they needed a ‘push’ methodology Why videos made such a big difference in how they incorporated them into their learning Thanks for joining us and we hope you enjoy learning how to significantly improve your ‘speak up skills’ ROI through a formalised embedding system. How to create and sustain a common language around performance and accountability. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of our ‘Fulfilment’ Program If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates.

The power of stories – the ones you tell yourself – and how these get in the way of what you really want! Justin and I share the types of stories that have gotten in our way – from our own personal experience. As humans we are really good at building stories in our minds about people and situations with very little data. More often than not your stories are wrong. Inside this episode you’ll learn Why stories get in the way The consequences - and how your stories stop you from getting results What is the ‘path to action’ and how stories can cause you to move forward – or not! What are the ‘clever stories’ that you tell yourself that let you off the hook when you do something dumb! How you can get your stories straight before you open your mouth Click here now to ask how we can help. Thanks for joining us and we hope you enjoy learning about the ‘Power of Stories’ If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of ‘How to Nail a Tough Conversations in 5 Steps’ If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates.

This podcast is all about Silence in healthcare – and the adverse impact upon hospitals’ no.1 primary outcome being the quality of patient care and safety. With highly skilled and well-intentioned healthcare staff, the statistics in Australia are still 1 in 10 of every 10 people admitted into hospitals in Australia, 1 comes out somewhere from slightly to extremely worse off. All in a high care environment. Inside this episode you’ll learn What are the deep, dark cultural issues causing incidents and accidents Why safety systems are not the real solution How training by itself is not the solution How to create and embed behaviour change Why psychological safety is the key As mentioned in the podcast, Download your copy of the ‘Silence Kills’ research. To find out more about how VitalSmarts can help you create a culture of speaking up visit vitalsmarts.com.au and click ‘I need help now’. Join our Facebook community to gain access to the latest blogs, podcasts, videos, and social updates as soon as they happen. If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates.

In today's episode we discuss the danger of not speaking up in crucial moments. This often has a costly effect in industries related to mining, oil, gas, power, and transport. With all the improvements in safe work practices over the last 30 years, accidents occur not so much because of a lack of awareness and training, but primarily because of a culture of silence! Inside this episode you’ll learn: 1. What are the deep, dark cultural issues causing incidents and accidents 2. What are the five Crucial Conversations that drive workplace safety 3. The one cultural shift that makes all the difference 4. The 3 steps to sustainably improving workplace safety 5. Why psychological safety is the missing link For a copy of the 'Silent Danger' research click here: http://ow.ly/pcqx50tZtqu

There are people in life with whom holding a life changing conversation with can be more difficult than dodging trucks on the freeway! Learn about life changing conversations, based upon VitalSmarts global research. These are the conversations that we find almost insurmountable for fear and dread of the consequences! When these conversations don’t happen, not holding them can be costly. Inside this episode you’ll learn Who are the 3 types of people with whom these conversations are the hardest – and why.. The top 3 reasons for failure to hold life changing conversations Understand the top 3 ways that the most influential people utilise to hold these conversations well The 4 ways to navigate these conversations that get results without blow-ups! If you would like more information or a copy of the research from today's episode contact us at: team@vitalsmarts.com.au

Become a Master at creating permanent and lasting behaviour change. Learn about the globally proven ‘Influencer’ principles to influence behaviours change that seems impossible. You’ll understand how global leaders have managed against impossible odds to manage change initiatives that have sometimes resounded globally. Inside this episode you’ll learn Why change is so pervasive and resistant. Why simple change methods fail, and why change is often complex and requires a comprehensive solution The ‘six source’ model that makes change initiatives successful every time Why motivation and behaviour are inextricable linked The power of understanding and identifying ‘crucial moments’ and ‘vital behaviours’ Visit https://vitalsmarts.com.au/vsanzevents/ to book a free internal briefing. Find out the real impact VitalSmarts training will have in your organisation. If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates.

Learn the globally proven ‘Crucial Accountability’ skills and principles to confidently manage performance and accountability. Inside this episode you’ll learn Why performance conversations go off track and become emotional. The proven 30 second process to start strong and avoid emotion. How to talk about a performance problem with the person thinking you are making them the problem The one key skill to get performance back on track Master the art of accountability without using ‘Performance Improvement Plans’ Visit https://vitalsmarts.com.au/vsanzevents/ to book a free internal briefing. Find out the real impact VitalSmarts training will have in your organisation.

‘Speak Up’ Skills Mastery. Become a Tough Conversations Expert Learn globally proven skills and principles to speak up confidently in even the toughest situations. Inside this episode you’ll learn How to make and keep conversations safe Simply hold others accountable without stress Learn the proven STATE framework for structuring tough conversations The one key skills to keep every meeting and conversation on track Master the skills to speak directly and yet respectfully and compassionately

From Dave Angel: Distracted people don’t impact others — at least not positively. It’s time to put distractions aside and be present. Here’s why... Learn more at vitalsmarts.com.au/change