Where Does The User Fit In All This?

The user's place in the software development has changed a lot in the last ten years. Way back when, the user was a faceless entity that we tended to avoid. Today, thanks in no small part to the Agile movement, users and user representatives are often key stakeholders from the beginning of the SLDC. In this episode, I dig into how I think the user fits into today's software development process.