How to Start a UX Writing Content Design Agency Like a Pro
- Introduction to Tricia Hingpit, a freelance UX writer who owns her own agency.
- Hear how she rose from junior content writer to agency owner.
- How Tricia onboards her clients and her process for demonstrating the value of content and UX writing.
- How to determine which clients are one-timers and which will become retainer clients
- Strategies for expanding her menu of services to include UX research and more.
- Knowing how to put an actual price on your services as a freelance UX writer.
- Methods of project management that have helped Tricia and her clients find happiness
- How Tricia has used Notion, Slack, and automations to communicate effectively with clients throughout projects.
- Pro tips about meaningful communication and trust building.
- Knowing when a client just isn’t a good fit and how to gently fire them
- Tips for maintaining a demanding work schedule and a life beyond work.
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